When prompted to reset your password, click Reset Password.Īfter successfully authenticating, click Exit. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. You don't need to take additional steps.Įnter your FileVault recovery key. When authentication has succeeded, click Exit.Ĭhoose Apple menu > Restart. Select the user, then enter your new password information and click Next. If you're asked to select a user that you want to reset the password for: Then continue as described in the next section, “Use the Reset Password assistant.” If you see an Activation Lock window, click Exit to Recovery Utilities. You might also be asked to enter the verification code sent to your other devices. If you're asked for your Apple ID informationĮnter your Apple ID information. If you don't see a Wi-Fi menu, look for it in the upper-right corner of the screen.Ĭlick “Forgot all passwords?”: If you're asked to select an admin user you know the password for, click “Forgot all passwords?” and proceed as described below. You might be asked to select a Wi-Fi network or attach a network cable. Keep holding the keys until you see an Apple logo or spinning globe. Immediately after releasing the power button, press and hold Command (⌘)-R. Press and release the power button to turn on your Mac. When you see Options, release the power button.Ĭlick Options, then click the Continue button that appears below it. Press and hold the power button on your Mac.Īs you continue to hold the power button, your Mac turns on and loads startup options. If you're not sure, you can try both sets of steps to start up from macOS Recovery. Start up from macOS Recoveryįollow the appropriate steps, based on whether you're using a Mac with Apple silicon. Before you beginįirst try the standard steps to reset your Mac login password. If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps. If you can't reset your Mac login password
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